Julie Batchelor is our Practice Manager. She is responsible for the efficient, effective and safe management of the practice and its finances.
The role of the practice manager is to:
Julie is the person to contact if you have any cause for concern about your experience at 28 Beaumont Street, and will always welcome your feedback.
Find out more about our complaints policy here
Jayne maintains our EMIS system which stores our electronic patient records. She also supports Julie Batchelor in ensuring that the practice is run according to standards such as those specified in the Quality Outcomes Framework and by the Care Quality Commission.
Elaine is responsible for maintaining our patient data and keeping our medical records in good shape. She is also oversees the cervical cancer screening programme and ensures that patients are reminded about this important service.
Our reception team deal with all the telephone calls which come into the practice and also they greet the patients who come in through the door. Sometimes they have to deal with multiple requests for attention which arrive at the same time. They aim always to provide a cheerful and welcoming service despite the demands of the job. The permanent members of the reception team are Michelle Taylor, Jasmine Green and Val Juggins.