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Accessibility

This page contains information for people with  disabilities, visual impariments and mobility problems to help you access our website, building and services.

Please click on the links below for more information:

Access and facilities for Disabled People

Help for non-English speakers or those with language needs

Accessibility for disabled people

Although our historical building  was not originally designed for disabled access, we are keen to make your visit as pleasant and convenient as possible. We have made a number of modifications to our building to assist people with disabilities and  mobility problems. Please contact us on 01865 311811 to discuss your needs.

Car parking

There are a number of public disabled-badge parking spaces on Beaumont Street,  opposite to the Practice. There are also public pay-and-display spaces along the length of the street. These spaces are in high demand at peak times.

There is a small private car park at the back of the building,  accessible via St John Street (the turning is half-way down Beaumont Street). This car park may be used by disabled patients by prior arrangement. Please ask the receptionist about this when booking your appointment.

Access to the building

Access to the front of the building is via three stone  steps. There is a stair rail. Seats are provided in the Reception area.

If you are unable to climb stairs or use a wheelchair, you can gain access to the Practice via the back of the building where there is a ramp.

 The back of the building is accessed via St John Street, off Beaumont Street. Click here for a map. Please ring the doorbell if you require any assistance and our staff will attend to you.

Ground floor consulting room

We have a Ground Floor consulting and treatment room for those  who are unable to access the first-floor or basement levels.

Please inform reception if you feel you will be unable to safely climb at least one flight of stairs.

Toilet facilities

Toilets are provided on the first floor and basement levels. A portable toilet for disabled people  is available on the ground floor if required. Please feel free to ask a member of staff if you require this facility.

Home visits

Patients with mobility problems or disabilities who are unable to visit us at the surgery can request a home visit by calling us on 01865 311811.

Language needs

Help for non-English speakers

Dr John Sichel speaks French and German. Dr Sri speaks Tamil. We use Language Line (a telephone translation service) for other languages.

Language Line can provide a translator  to attend the surgery in person if sufficient notice is given - please call us on 01865 311811 to request this service.